Aurora Launches Program Routing Non-Emergency 911 Medical Calls to Physicians

Aurora will refer non-emergency medical 911 calls to virtual physicians

Aurora Fire Rescue has launched a new service to connect low acuity, non-emergency 911 medical calls with virtual physicians.The new service, launched Wednesday and called Aurora Clinical Navigation, will connect patients via phone or video after 911 dispatchers determine the nature and severity of the call.Low-priority calls such as mild infections, minor injuries, high blood pressure or stomach flu would be referred to the virtual service.Auro…

Aurora launches program routing non-emergency 911 medical calls to physicians

Aurora Clinical Navigation connects low-acuity 911 calls with emergency physicians, aiming to save resources and streamline patient care.

Low-acuity Aurora 911 calls can be directed to virtual doctors

Certain non-emergent or low-acuity 911 callers in Aurora can be connected to virtual emergency physicians.

Virtual care now available for some 911 calls

Calls into Aurora911 that are non-emergent and low-acuity but that may benefit from virtual medical care will have the opportunity to connect with a U.S.-based and licensed physician via phone or video without leaving their home.