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Insurance denial? Try calling human resources for help

The report said fewer than 1% of denied claims were appealed, with denial rates topping 50% for some plans and states.

  • According to a 2025 KFF report, health insurance plans purchased through the Affordable Care Act federal marketplace denied 20% of claims in 2023, representing 1 in 5 claims overall.
  • Denials often stem from coding errors, missing documentation, or duplicate claims; employers with self-funded health plans may assist with reversals, while others cannot.
  • While 20% of claims were denied, consumers rarely fought back; less than 1% of denied claims were appealed, despite having typically 180 days from the EOB to file.
  • Appeals can reverse denied claims, though response times vary; expect decisions within 30 days for prior authorization or up to 60 days for received services.
  • Reviewing the EOB helps clarify denial reasons, while employers may offer claims assistance, legal support, or referrals to specialized benefits attorneys for further appeal assistance.
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Insurance denial? Try calling human resources for help

GoodRx reports that if your health insurance claim is denied, contacting HR may help re-evaluate the decision or provide appeal resources.

·Missoula, United States
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KULR-TV broke the news in Billings, United States on Tuesday, April 14, 2026.
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