CR Investigation: Instacart’s AI-Enabled Pricing Experiments May Be Inflating Your Grocery Bill

CR investigation: Instacart’s AI-enabled pricing experiments may be inflating your grocery bill

A new Consumer Reports investigation found that the company has been running AI-assisted pricing experiments across several major grocery chains, and in some cases, the discrepancies were significant.

Instacart Scraps Variable-Pricing Experiment After Consumer Groups Warned of Inflated Grocery Bills

Instacart said it is ending a pricing experiment that allowed different customers to see different prices for identical grocery items after consumer advocates said the practice could inflate grocery bills at a time when households are already struggling with high food costs. In a blog post published on Dec. 22, the company said it would immediately halt all “item price tests” conducted on its platform, acknowledging that the practice fell short …

Instacart halts 'item price tests' amid scrutiny of its AI tools

Instacart is ending its "item price tests" for retailers, the company announced Monday, following public criticism and reported questions from federal regulators about how prices on the shopping and delivery platform are set. "We understand that the tests we ran with a small number of retail…