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Infobip WhatsApp assistant cuts Overseas Express queries

Summary by IT Brief Australia

Routine parcel-status checks are shifting to WhatsApp, easing pressure on support teams as Overseas Express cuts enquiries by more than 60%.

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8 Articles

8 Articles

IT Brief Australia

+7 Reposted by 7 other sources

Infobip WhatsApp assistant cuts Overseas Express queries

Routine parcel-status checks are shifting to WhatsApp, easing pressure on support teams as Overseas Express cuts enquiries by more than 60%.

23 hours ago

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IT Brief Australia broke the news 23 hours ago on Friday, August 28, 2026.

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