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Passenger Panic as ‘Waterfall’ Bursts Through Plane’s Roof

Emirates said condensation caused the leak and that crew relocated affected customers after water was seen in part of the cabin.

  • On September 17, 2026, Emirates flight EK123 travelling from Dubai to Istanbul experienced a cabin condensation leak shortly after take-off, affecting economy passengers.
  • Passenger Hsin Ying Chang likened the leak to a "waterfall" as it dripped from an Exit sign; video from inside the Airbus A380 showed passengers shielding themselves with blankets throughout the flight.
  • Cabin crew relocated affected passengers including Taiwanese travelers to row 52 near the galley. Chang claimed staff provided no explanation or apology during the five-hour flight.
  • An Emirates spokesperson confirmed condensation caused the leak and that crew "relocated affected customers" in accordance with established procedures. The airline apologized to affected passengers.
  • Previous condensation issues have affected Emirates aircraft; in November last year, flight EK12 from London Gatwick experienced a similar leak where water dripped on passengers shortly after landing.
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The passengers who were on the direct flight from Dubai to Istabul on Thursday 17 September found themselves having a special experience inside the aircraft, ending up getting wet because of the water falling on them. The episode, according to the reconstruction of the passengers of the plane, would begin to verify shortly after the take-off. It was like a [...] The article was like a waterfall, it started to rain from the ceiling of the plane. …

·Rome, Italy
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Blick broke the news in Zürich, Switzerland on Monday, September 28, 2026.
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