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I trusted Booking.com's AI chatbot – then my £1,500 Amalfi villa vanished

A romantic proposal on Italy's Amalfi Coast nearly turned into a holiday nightmare after a groom-to-be claims Booking.com's AI chatbot reassured him that a suspicious £1,500 villa payment was legitimate.

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NationalWorld

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I trusted Booking.com's AI chatbot – then my £1,500 Amalfi villa vanished

5 hours ago·London, United Kingdom

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NationalWorld broke the news in London, United Kingdom 5 hours ago on Thursday, October 29, 2026.

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I trusted Booking.com's AI chatbot – then my £1,500 Amalfi villa vanished

1 Articles

1 Articles

I trusted Booking.com's AI chatbot – then my £1,500 Amalfi villa vanished

Coverage Details

Bias Distribution

Factuality

Ownership

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I trusted Booking.com's AI chatbot – then my £1,500 Amalfi villa vanished

1 Articles

1 Articles

I trusted Booking.com's AI chatbot – then my £1,500 Amalfi villa vanished

Coverage Details

Bias Distribution Too Big Arrow Icon

Factuality Info Icon

Ownership

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