"PIT Crew" Model Aims to Accelerate Digital Services - Cities Today

"PIT Crew" model aims to accelerate digital services - Cities Today

New York City is deploying multidisciplinary teams of technologists directly into city agencies to rapidly design and deliver digital public services, with the first project focused on enforcing the city’s “Click to Cancel” consumer protection law. Called the Public Interest Technology (PIT) Crew, the initiative will embed product managers, designers, engineers, user researchers and data experts alongside agencies to develop in-house digital sol…

NYC Mayor Zohran Mamdani launches PIT crews to boost efficiency, implement ‘click-to-cancel’ rule: Here's what they do

New York City Mayor Zohran Mamdani has launched five PIT crews to develop digital tools, including a portal for the city's new Click-to-Cancel rule. The initiative aims to curb subscription traps, reduce junk fees and modernize government services.

NYC Online Tool Will Help Residents Fight Hard-To-Cancel Subscriptions

The City is hiring technologists to build digital tools that make services easier to access and solve everyday problems.

‘I didn't even know': Mamdani says he needs NYC's new click-to-cancel rule, too

Mamdani announced PIT crews to help the city run tech more efficiently. One team's first objectives is operationalizing the click-to-cancel rule.

AM NY: NYC’s new ‘click-to-cancel’ rule takes effect this fall to help New Yorkers get out of a bad subscription

AM NY: NYC’s new ‘click-to-cancel’ rule takes effect this fall to help New Yorkers get out of a bad subscription. “New Yorkers who sign up for gym memberships, streaming services, and other recurring subscriptions must soon be allowed by law to cancel them just as easily — and through the same method they used to enroll — under a new city rule taking effect Oct. 1.”