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Holidaymaker's Passport Warning as Ryanair Refuse Flight over Easy to Miss Mistake
Rachael Norton-Voysey said a 1.5cm tear in her passport led Ryanair to deny boarding, forcing her and her friend to abandon their trip.
- On Jun 4, Ryanair refused to board Rachael Norton-Voysey at Birmingham Airport for her flight to Lanzarote because of a small 1.5cm rip in her passport.
- Norton-Voysey believes the damage occurred during a past holiday while using the passport for eight years without realizing the rip existed until her travel attempt.
- A Ryanair spokesperson said the passenger was "correctly refused travel" because the passport was damaged, while Norton-Voysey described the decision as "petty," noting immigration staff called it "harsh."
- After being escorted out, Norton-Voysey and her friend returned home together, choosing not to travel separately; they rearranged their AirBnB stay and plan to visit Lanzarote later.
- Government guidance warns that "if your passport is damaged you must replace it," prompting Norton-Voysey to advise travelers to "check your passport well before you're going to travel.
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25 Articles
25 Articles
News & Star+3 Reposted by 3 other sources
'Tiny' rip in passport causes Ryanair to refuse woman onto Lanzarote flight
A holidaymaker was left “gutted” after being refused boarding due to a damaged passport.
·Cumbria, United Kingdom
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The Herald Scotland+16 Reposted by 16 other sources
Holidaymaker's passport warning as Ryanair refuse flight over easy to miss mistake
A holidaymaker was left “gutted” after being refused boarding due to a damaged passport.
·Scotland, United Kingdom
Read Full Article
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Coverage Details
Total News Sources25
Leaning Left1Leaning Right0Center22Last UpdatedBias Distribution96% Center
Bias Distribution
- 96% of the sources are Center
96% Center
C 96%
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