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Report: Richmond kept county utility leaders in the dark about severity of water crisis as it unfolded

  • Richmond's former Director of the Department of Public Utilities, April Bingham, failed to communicate the severity of the water crisis to Henrico County, which relies on Richmond for one-third of its water supply.
  • Henrico County's Department of Public Utilities was unaware of the Richmond Water Treatment Plant's catastrophic failure for about seven hours after initial notification, according to an after-action report.
  • Henrico quickly organized a regional response and initiated recovery plans, but faced multiple issues, including water main breaks and reverse water flow, as noted by Aqua Law's President Chris Pomeroy.
  • The Henrico Board of Supervisors is now considering developing an independent water source due to the communication failures during the crisis, as stated by Henrico Supervisor Tyrone Nelson.
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WRICWRIC

Henrico County discusses Richmond water crisis reports, options moving forward

HENRICO COUNTY, Va. (WRIC) -- The Henrico County Board of Supervisors met on Tuesday to discuss two independent investigations regarding the county's response to the City of Richmond's water crisis that occurred in January. In 1994, Henrico entered an agreement with Richmond to purchase water from the city until 2040. Since this agreement, Richmond has been the main water supply for Henrico's East End. This flow was drastically impacted on Jan. …

·Richmond, United States
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WTVRWTVR

Happening Now: Henrico County shares after-action report on water crisis

HENRICO COUNTY, Va. Henrico County released on Tuesday an after-action report on January's regional water crisis, as well as a study evaluating the East End's current water supply and exploring options to mitigate future disruptions. The County's Board of Supervisors is holding a meeting on the report, which you can watch the livestream of here. The report, which was put together in less than 30 days by AquaLaw PLC, provides a timeline of action…

·Richmond, United States
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Richmond BizSenseRichmond BizSense

Henrico weighing regional water authority, other options in wake of Richmond plant failure - Richmond BizSense

Henrico supervisors received the reports on the county’s response to the water outage during a meeting Tuesday morning. (Screenshot) Henrico officials publicly discussed on Tuesday several courses of action they’re considering to ensure a scenario like last month’s Richmond water plant failure won’t spill over into the county ever again. Under consideration: creation of a regional water authority that would allow more involvement from Henrico an…

·Richmond, United States
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richmonder.orgrichmonder.org

Henrico report on water outage faults Richmond for not communicating ‘severity’ of situation sooner

A third-party report on how Henrico County handled the Richmond region’s water crisis last month faults the city of Richmond for failing to communicate the seriousness of the problems it was having at the city-run water treatment plant that provides water to residents in both localities.Those early communication troubles included former Richmond DPU Director April Bingham attempting to send text messages to the landline phone of Henrico DPU Dire…

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WTVR broke the news in Richmond, United States on Tuesday, February 11, 2025.
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