Genesys Hack Exposes Customer Data From Internal Systems
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4 Articles
Genesys Discloses Cyber Incident Exposing Customer Data From Internal Systems
Customer experience technology provider Genesys has suffered a cyberattack resulting in the unauthorized exposure of customer data from internal corporate systems. Company officials clarified that primary production platforms including Genesys Cloud, Genesys Engage, and Genesys Engage Cloud were not compromised in the incident. Incident response teams and external forensics specialists were deployed to contain the […]
Genesys reported that an intrusion reached certain internal systems, including a CRM and a learning platform. The company claims that its client platforms and data stored on them were not compromised, while continuing to assess which business information was consulted or downloaded.
securityweek.com
IT Security News - cybersecurity, infosecurity newsGenesys Hack Exposes Customer Data From Internal Systems
Genesys says it has contained a cyberattack that resulted in unauthorized access and theft of data from its LMS and CRM environments.
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