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Friday Harbor partners with Waterstone Mortgage to expand underwriting capacity
Waterstone Mortgage improved file quality and pre-approval confidence using AI, reducing underwriting conditions and expanding capacity across 48 states, company reports.
- On Wednesday, March 25, 2026, Waterstone Mortgage announced nationwide deployment of Friday Harbor, an AI-powered platform designed to strengthen file quality and expand underwriting capacity across its retail operation.
- Friday Harbor analyzes loan files during origination to flag missing documents and income calculation issues, providing loan officers visibility into problems that would otherwise emerge days or weeks later in the process.
- Waterstone, a national lender with more than 200 loan officers operating in 48 states, integrated Friday Harbor with its existing Encompass loan origination system from ICE Mortgage Technology without disrupting established workflows.
- Implementation has delivered stronger pre-approval confidence, faster file resolution, and fewer conditions at the underwriting desk, allowing the team to focus on high-value risk decisions instead of clearing avoidable issues.
- "Friday Harbor is the first AI solution we've tried that actually delivers," said Jake Rowoldt, vice president of information services at Waterstone, adding it helps scale production while maintaining business standards.
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13 Articles
Waterstone Mortgage taps Friday Harbor for AI underwriting
Friday Harbor, an AI-powered mortgage origination platform, said Wednesday that national retail lender Waterstone Mortgage has implemented its pre-underwriting technology to improve loan file quality and expand underwriting capacity across the company’s nationwide retail channel. Waterstone Mortgage, which said it has more than 200 loan officers operating in 48 states, deployed Friday Harbor’s platform to surface documentation and income issues …
Coverage Details
Total News Sources13
Leaning Left4Leaning Right2Center5Last UpdatedBias Distribution46% Center
Bias Distribution
- 46% of the sources are Center
46% Center
L 36%
C 46%
R 18%
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