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Published 1 month ago

FCC looks to route 988 calls based on physical location

Summary by Ground News
Crisis hotlines currently rely on area codes to receive calls. The change would instead rely on a caller's physical location. Tampa Crisis Center President and CEO Clara Reynolds says using geolocation would help provide quicker access to support. Officials say they have called on wireless and related industries to look into 988 routing solutions.

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FCC looks to route 988 calls based on physical location

Calls are currently routed based on a caller's area code.

1 month ago
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