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Falabella Bank Sanctioned by Indecopi with S/ 330,490 for Preventing Customers From Filing Complaints

Summary by Perú Retail
Falabella Bank sanctioned by Indecopi with S/ 330,490 for preventing customers from filing complaints The Consumer Protection Commission No. 3 of the National Institute for the Defence of Competition and the Protection of Intellectual Property (Indecopi) sanctioned, in the first administrative instance, the Falabella Peru Bank. The financial institution received a total fine of 61.18 ITU, equivalent to 336,490 soles. This drastic measure respond…
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In the first administrative instance, the Indecopi sanctioned the Falabella Bank with a fine of 336 490 soles, for implementing mechanisms that prevented the presentation of complaints by consumers on their face-to-face and non-face channels, which constitutes an infringement of the Consumer Protection and Defense Code.

LAP plans to sign an addendum on the TUUA of domestic transfer on May 29 as new airlines arrive.Mining investment reaches in the first quarter of 2026 US$1.5 billion, higher amount since 2015In first administrative instance, the Consumer Protection Commission No.3 of Indecopi sanctioned the Falabella Perú S.A. Bank with a total fine of 61.18 ITU (S/336,490), for implementing mechanisms that prevented the presentation of complaints by consumers i…

·Lima, Peru
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Falabella Bank sanctioned by Indecopi with S/ 330,490 for preventing customers from filing complaints The Consumer Protection Commission No. 3 of the National Institute for the Defence of Competition and the Protection of Intellectual Property (Indecopi) sanctioned, in the first administrative instance, the Falabella Peru Bank. The financial institution received a total fine of 61.18 ITU, equivalent to 336,490 soles. This drastic measure respond…

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Perú Retail broke the news on Tuesday, May 26, 2026.
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