Entain may cut 20% of customer care roles
The owner of Ladbrokes and Coral said the cuts would affect a fifth of its 2,000 customer care staff as higher gambling taxes squeeze profits.
- On Wednesday, Entain announced plans to cut about 400 customer care roles, representing 20% of its workforce in that sector across 11 countries, citing efforts to address increased gambling taxes.
- These cuts follow tax hikes last November, when former finance minister Rachel Reeves raised gaming duties to 40% and online sports betting levies to 25%, creating a "massive impact" worth around £250 million.
- Entain chief Stella David wrote to British Prime Minister Andy Burnham on September 11, urging him to consider the impact of a proposed doubling of the Machine Games Duty on betting operations.
- David warned that a further doubling of Machine Games Duty would "add another significant cost to businesses already struggling to absorb major tax increases," stacking odds against high-street operators.
- This announcement follows reports from two months ago that Entain cut 500 jobs in product technology and corporate roles, signaling continued workforce pressure amid the challenging tax environment.
12 Articles
12 Articles
Entain: Coral and Ladbrokes owner to cut a fifth of customer care jobs globally
Ladbrokes and Coral owner Entain has revealed around 400 jobs are being cut worldwide as it blamed increased gambling taxes and warned more could be at risk amid speculation over plans to double machine games duty in the Budget.
Ladbrokes owner Entain is set to slash hundreds more jobs in the UK, blaming Labour's tax raid on the sector.
Gambling giant to slash 400 jobs amid Labour’s assault on betting industry
Ladbrokes and Coral owner Entain has said it plans to cut around 400 customer care jobs worldwide as it looks to slash costs in response to increased gambling taxes.It comes after the company last month said new UK gambling taxes were set to have a “massive impact” worth around £250 million.Entain had initially said its UK performance showed “impressive” momentum despite “digesting the recently increased UK remote gambling taxes”.The rate of rem…
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