Data centre command hub keeps AI up and running
Daniel Naing’s team handles thousands of alerts a week and uses human checks to filter false positives as AI demand drives rapid data centre growth.
- The Digital Realty Global Command Centre in Singapore, one of three data centres the company operates in the city-state, provides round-the-clock oversight of more than 300 data centres across six continents.
- Serene Nah, managing director and head of Asia Pacific at Digital Realty, described data centres as essential infrastructure—"almost like national security"—stating without them "nothing works" in our high-tech world.
- Terence Tang, head of the Asia Pacific global command centre, emphasized that humans remain indispensable because teams need human intervention to verify alerts, as automation can generate "false positives."
- Daniel Naing and his colleagues manage thousands of system alerts weekly for around 6,000 companies renting server space from Digital Realty, using detailed protocols for threats including typhoons and earthquakes.
- Despite public concerns about carbon and water usage, Serene Nah noted the business is often misunderstood; the company prioritizes sustainability through renewable energy and closed-loop cooling systems.
9 Articles
9 Articles
Data centre command hub keeps AI up and running
Analysts sit surrounded by digital maps and dashboards at the Singapore command centre of US firm Digital Realty, a major global operator of the warehouse-like sites filled with whirring servers. The goal is not simply to react when something breaks, but to detect warning signs, such as a sudden rise in temperature, early enough to prevent disruption. Daniel Naing, 37, and his colleagues handle thousands of system alerts flagging signs of troubl…
Digital realty uses AI to monitor global data center network
A steady nerve is crucial when keeping watch over hundreds of data centers worldwide, facilities essential to the frictionless online banking, messaging and AI services that society relies on. Analysts sit surrounded by digital maps and dashboards at the Singapore command center of U.S. firm Digital Realty, a major global operator of the warehouse-like sites […]
The objective of American society is not simply to react when an incident occurs, but to detect signals - such as a sudden rise in temperature - early enough to avoid any disruption.Daniel Naing,...
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