Consumer Center Advises Disney+ Customers to Recover

Spiegel

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The consumer center Lower Saxony advises Disney+ customers to demand back part of the subscription fees. It is about cuts in image quality.

ga.de

Handelsblatt

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Handelsblatt

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Disney+ had to restrict high-quality video formats. Why the consumer center Lower Saxony sees a clear lack in this and what this means for customers.

wz.de

aachener-zeitung.de

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onetz.de

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inFranken.de

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Center

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Disney+ had to restrict high-quality video formats. Why the consumer center Lower Saxony sees a clear lack in this and what this means for customers.

4K Filme

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Disney+ currently has to do without HDR10+ and Dolby Vision. Affected subscribers could therefore claim money back. We had reported: Due to a dispute over patents, the streaming service had to delete Dolby Vision and then HDR10+. Finally, the regular HDR10 fell away at some point. The latter has now returned, but the two dynamic formats HDR10+ and Dolby Vision still shine through absence. Consumer protection is therefore now also on the agenda.

Heise

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After the disappearance of various HDR formats at Disney+, consumer protectors advise to reclaim subscription money. There was a legal flaw.

stadt-bremerhaven.de

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Disney+ in Germany is currently facing an issue that is unlikely to please premium customers in particular. Those who have subscribed to the more expensive plan to watch content with Dolby Vision are currently receiving less than expected. According to a dpa report, the Lower Saxony Consumer Center believes... [Link to article: Disney+ and picture quality: Consumer Center sees chance for a refund]