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Co-op reveals £80m profit hit from cyber attack disruption with more to come

  • The Co-operative Group suffered a sophisticated cyberattack in April 2025 that forced it to shut parts of its IT systems and caused empty shelves and payment problems.
  • The attack was enabled by hackers impersonating employees to access corporate accounts, and it resulted in the theft of data from all 6.5 million Co-op members.
  • The cyberattack resulted in an £80 million reduction in operating profits for the first half of the year, which included £20 million in exceptional charges, causing the Co-operative Group to report a £75 million loss before tax for the period ending July 5, 2025.
  • Co-Op chair Debbie White praised the 53,000 employees' response for maintaining vital services, while CEO Shirine Khoury-Haq said the incident highlighted strengths and areas to focus on, especially in the food business.
  • The group expects a reduced cyber impact in the second half of 2025, offered members discounts to restore trust, and law enforcement arrested four suspects linked to attacks on Co-op and other retailers.
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This Is Money broke the news in United Kingdom on Thursday, September 25, 2025.
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