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Co-op reveals £80m profit hit from cyber attack disruption with more to come
The Co-operative Group suffered a sophisticated cyberattack in April 2025 that forced it to shut parts of its IT systems and caused empty shelves and payment problems.
The attack was enabled by hackers impersonating employees to access corporate accounts, and it resulted in the theft of data from all 6.5 million Co-op members.
The cyberattack resulted in an £80 million reduction in operating profits for the first half of the year, which included £20 million in exceptional charges, causing the Co-operative Group to report a £75 million loss before tax for the period ending July 5, 2025.
Co-Op chair Debbie White praised the 53,000 employees' response for maintaining vital services, while CEO Shirine Khoury-Haq said the incident highlighted strengths and areas to focus on, especially in the food business.
The group expects a reduced cyber impact in the second half of 2025, offered members discounts to restore trust, and law enforcement arrested four suspects linked to attacks on Co-op and other retailers.