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CH Robinson expands AI use for LTL quotes, capacity acquisition

C.H. Robinson announced on April 16 the expansion of its AI agent capabilities for LTL shipments.
The company has been developing AI for over a decade to automate logistics and improve efficiency.
AI now provides LTL price quotes, acquires capacity, and sets appointments, handling over 3 million tasks.
Mark Albrecht stated the AI extracts truck details from emails, notifying carriers of backhaul loads.
The AI agents significantly reduced speed-to-market, benefiting over 5,200 customers and automating processes.

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C.H. Robinson Expands AI Agents Across Shipment Life Cycle

C.H. Robinson has expanded its proprietary fleet of artificial intelligence agents to handle more tasks across the life cycle of a shipment, the company announced April 16.

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