Certinia study finds integration key to AI success

Flowgear encourages teams to start building with AI – and keep the integration layer durable

As AI lowers the barrier to building, the risk is not experimentation. It is letting critical integrations spread without a place that owns credentials, approvals and runs.

Study Finds AI 'Success' More Likely at Fully-Integrated Organizations

Copilot said: Certinia’s 2026 Global Service Dynamics Report finds that organizations using a single connected system across teams achieve stronger AI results, while leaders and employees often disagree on AI adoption reality.

Certinia study finds integration key to AI success

Organisations with fully integrated systems were far more likely to see AI deliver profits, expansion and better forecasts, a global study found.