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Broadridge Establishes Strategic Glasgow Hub to Strengthen Global BPO Delivery
The hub will provide middle office and trade support services, and Broadridge said its BPO business has already delivered a 30% productivity gain.
On Thursday, May 14, 2026, Broadridge Financial Solutions announced the opening of a new Glasgow center to provide technology-led business process outsourcing services, advancing its international expansion strategy to meet global client demand.
Financial institutions are seeking greater operational resilience, prompting the new hub to address geographic diversification as firms move away from single-location operating models within the UK and European regulatory environment.
Broadridge launched the center with an anchor global investment bank, delivering services across the trade lifecycle including Corporate Actions and Income Processing, leveraging local Scottish talent to enhance nearshore delivery.
Mike Sleightholme, President of Broadridge International, called the Glasgow hub a "strategic asset" that combines local financial talent with the firm's technology, while targeting a 50% productivity increase in BPO operations.
Evolving market structures including T+1 and extended trading hours require firms to "modernize operations," according to Thomas Giacolone, Global Head of Business Process Outsourcing at Broadridge.