Bell Rolling Out New Tool to Detect and Flag Spoofed Phone Calls Using AI
Bell says the feature will automatically flag spoofed calls and builds on a fraud-detection tool that analyzed more than 4.4 billion calls.
- On Tuesday, Bell Canada launched an AI-powered feature to identify and flag spoofed phone calls, protecting customers from scammers who impersonate businesses or personal contacts to commit fraud.
- This initiative builds on Bell's suspicious call detection feature launched last year, which has analyzed more than 4.4 billion calls and blocked or labeled more than 540 million potential frauds.
- The carrier is automatically rolling out this capability to customers using Android phones, covering subscribers across Bell, Virgin Plus, Lucky Mobile, and Maxi mobile services.
- Steve Karan, Bell's vice-president of wireless products and logistics, says the tool adds "another powerful layer of protection" to keep Canadians safe as phone fraud grows more sophisticated.
- By targeting caller ID spoofing, Bell seeks to mitigate risks from scammers impersonating organizations, continuing to update security measures as telecommunications fraud techniques evolve.
16 Articles
16 Articles
St Catharines Standard
Bell now using new AI tool to detect spoofed calls — here's what it means for your phone
Bell Canada is rolling out a new AI-powered tool designed to identify and flag spoofed calls in real time. Here’s which customers can get it.
Bell first to launch spoofed call detection in Canada
Following advancements of its AI-powered Suspicious Call Detection program, Bell (TSX/NYSE:BCE) has become Canada’s first carrier capable of detecting and protecting users against spoofed calls. Bell is Canada’s largest communications company. Bell stock has given back 5.89 per cent year-over-year and 50.51 per cent since 2021. Following advancements of its AI-powered Suspicious Call Detection program, Bell (TSX/NYSE:BCE) has become Canada’s fir…
By Canadian Press Bell Canada launches a new tool based on artificial intelligence that, according to the company, will allow us to identify and report usurped calls. The telecommunications company states that this tool will help protect customers from fraud by usurping the caller's identity, a tactic used by fraudsters to make themselves look like organizations, local companies or personal contacts. Steve Karan, Vice President of Wireless Produ…
Coverage Details
Bias Distribution
- 64% of the sources lean Left
Factuality
To view factuality data please Upgrade to Premium
