British Columbia is launching a review of the province's 911 emergency service after complaints about escalating costs and lack of transparency.



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B.C. launches review of 911 services after complaints about costs, transparency

British Columbia is launching a review of the province's 911 emergency service after complaints about escalating costs and lack of transparency.

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The Public Safety Ministry says municipalities, law enforcement and other emergency services have raised concerns over a "lack of operational and financial transparency" and "unsustainable levy increases" at E-Comm, the non-profit that maintains the 911 system.

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B.C. launches review of 911 services

VANCOUVER, British Columbia --  CUPE 8911 applauds the B.C. government’s move to launch a comprehensive review of E-Comm, the corporation that provides emergency communication services across B.C. As the union representing more than seven hundred 9-1-1 operators, dispatchers, and support staff at E-Comm, we are ready and willing to share our insights and frontline experience.

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CUPE 8911: We Eagerly Await the Opportunity to Participate in E-Comm 9-1-1 Review

Public Safety Minister Garry Begg says the review is to "ensure these services remain effective and sustainable for years to come"

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British Columbia

VICTORIA — The B.C. government says it is initiating an independent review of E-Comm and 911 service to “ensure that there is a reliable and sustainable model” after complaints about escalating costs and a lack of transparency. In a news release, it says the review will examine and provide recommendations on the financial, governance and operational performance of Emergency Communications for British Columbia Incorporated (E-Comm), the non-profi…

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B.C. launches independent review of E-Comm 911 services after complaints about costs, transparency

Review to focus on making the emergency call service sustainable for years to come

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B.C. to review 911 service as complaints about transparency, cost escalate

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B.C. launches review of 911 services after complaints about costs, transparency

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