Apple says it will replace iPhone Duo units showing screen problems
Apple says a small number of devices are affected and tells customers to contact AppleCare, while out-of-warranty inner-screen repairs cost $999.
- Apple's iPhone Duo launched Friday, Oct. 23, with official repair documentation revealing substantial maintenance costs for the company's first foldable phone.
- Foldable devices remain notoriously fragile; with the Duo priced between $1,999 and $3,199, owners face significant financial risk if the inner display sustains damage.
- Repairing the inner display costs $999 without AppleCare+, while subscribers pay $99, making warranty coverage a critical financial consideration for premium device owners.
- Following the pricing release, repair experts iFixit warned that owners should "be prepared to spend some serious cash when things break," citing high potential expenses.
- Under the Ecodesign Regulation 2023/1670, manufacturers must publish spare-part prices and maintain availability for 7 years, shaping long-term repairability expectations across the industry.
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The Apple iPhone Duo went on sale just a few days ago, and social media is abuzz with complaints about cracked screens. The company has acknowledged the issue and said it's affecting only a limited number of units.
Apple has admitted problems with "a small number of devices of the first foldable iPhone model. Previously, some users on social media had reported that the inner screen of their iPhone duo had broken after folding or had displayed a pixel error as a strip.
A few days after the launch of the foldable iPhone, Apple admitted that some of its devices were experiencing display problems and would replace them.
iPhone Duo cracks and lines: Apple says it will replace units showing screen problems
SAN FRANCISCO: Days after launching its first folding iPhone, Apple acknowledged on Monday that some of the devices exhibit display problems and said it will replace them.Apple started shipping the iPhone Duo last week, with customers around the world lining up for tight inventory after initial online orders sold out in minutes. Analysts have said Apple is likely to face supply constraints because the iPhone Duo, which unfolds like a passpor…
iPhone Duo Screen Cracks Reported Days After Launch; Apple Offers Free Replacements
Apple's first foldable smartphone, the iPhone Duo, has barely been on sale for a week, but some buyers are already dealing with a problem they would not have expected from a brand new phone. Several users have reported cracks and lines
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