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Airbnb Launches AI Tools, Catching Up to OTA Rivals
The update adds AI-powered search, property comparisons and social maps while expanding services such as delivery, laundry and rentals.
Starting today, Airbnb offers natural language search via text or voice for homes and services as part of its fall product update.
Airbnb CEO Brian Chesky has taken a cautious approach to AI, avoiding chatbot interfaces to protect conversion rates on the $100 billion platform as the company evolves to compete with hotels.
The service now includes AI filters that anticipate user needs; if a traveler searches for "baby," the feature introduces filters for "cribs," "playgrounds," and "toys," Airbnb said.
U.S. users can now order laundry services through Rinse or rent gear via BabyQuip for activities in South Florida, while the platform expands social features allowing users to view connections' past trips.
New interactive maps will display neighborhood summaries based on guest reviews, while Airbnb plans to introduce meal and grocery delivery options in Europe over the coming months.
Airbnb Germany GmbH: Berlin (ots) - Now new: travel recommendations from friends and acquaintances, travel planning with AI support and additional services - from food delivery to baby equipment. At the beginning of this year, Airbnb has even more opportunities for ...
Airbnb expands its offer with new travel planning functions, artificial intelligence-based tools and a range of services designed to make it easier for guests to stay.