Business Adoption of AI Agents Tripled This Year - as Measurable ROI Emerges

Business adoption of AI agents tripled this year - as measurable ROI emerges

Industries are finding the strategies that work best for their business needs, according to Salesforce's latest Agentic Enterprise Index.

‘Once the right balance between cloud and local AI is found, organisations will find the sweet spot between cost, performance and security’: The future of AI strategy and how businesses can get the best results

Businesses of all shapes and sizes are adopting AI to improve productivity and efficiency, but where they should be seeing improvements from this strategy, instead they’re seeing rising token costs, struggles with integrating tools, and more security risks.As with all new technologies, adoption comes first and the procedures and governance are a few steps behind. Experiments are taking place in almost every industry, and the lessons learned will…

AI adoption races ahead of governance in businesses

Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.