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911 outages reported by officials in several Canadian provinces
Police said the disruption affected call routing and some residents were told to use non-emergency lines while service was restored.
911 service experienced intermittent outages across Ontario and in cities across Canada Thursday morning, including Toronto, Waterloo, and Winnipeg.
The Ontario Provincial Police and other agencies are working to restore service, while police services in Peel Region and London reported the outage earlier in the morning.
Residents requiring emergency assistance should contact non-emergency lines, as the Waterloo Regional Police Service advised using alternative numbers to reach Emergency Police, Fire, or Ambulance services.
As the outage persisted at 6 a.m., emergency services continue to provide support, while members of the public are cautioned not to call 911 to test the lines.
Officials continue to review and improve service results, with further updates to be provided as information becomes available, according to Michael Wilson of CBC and CityNews Kitchener.
Police forces from across the country reported that they were experiencing difficulties in delivering calls received at 911 on Thursday morning. If the problem started to be solved in some places, it persisted elsewhere.