911 dispatchers: Heroes underneath the headset

KATC

Center

High Factuality

Corporation: E. W. Scripps Company

911 dispatchers: Heroes underneath the headset

Abbeville, La. - When emergency strikes, 911 dispatchers are the first heroes on the other line. But what does it take to become a hero with a headset?Being a 911 dispatcher, we are a lifeline for the community. I get a little emotional because my heart is big so I really like helping people, Vermilion Parish 911 Dispatcher Melanie Jaggers said.A lifeline to the community, 911 Dispatcher Melanie Jaggers embarked on this courageous role one year …