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8x8 Expands AI Tools Across Business Beyond Contact Centre

Summary by IT Brief Australia
The move aims to help firms scale AI beyond siloed contact centres, as most organisations still struggle to deploy it across the enterprise.
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7 Articles

TelcoNews New ZealandTelcoNews New Zealand
+5 Reposted by 5 other sources

8x8 expands AI tools across business beyond contact centre

The move aims to help firms scale AI beyond siloed contact centres, as most organisations still struggle to deploy it across the enterprise.

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CMSWire.comCMSWire.com

8x8 Extends AI Across Its CX Platform to All Teams

New tools bring routing, intelligence and automation beyond the contact center to every department. Continue reading...

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CMSWire.com broke the news on Thursday, July 30, 2026.
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