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85% of enterprises are running AI agents. Only 5% trust them enough to ship.

Summary by VentureBeat
Eighty-five percent of enterprises are running AI agent pilots, but only 5% have moved those agents into production. In an exclusive interview at RSA Conference 2026, Cisco President and Chief Product Officer Jeetu Patel said that the gap comes down to one thing: trust — and that closing it separates market dominance from bankruptcy. He also disclosed a mandate that will reshape Cisco's 90,000-person engineering organization.The problem is not r…

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According to a recent Cisco survey, 85 per cent of all companies run pilot projects with AI agents, but only 5 per cent of companies use them productively. The 80 per cent gap has one cause: lack of trust. If a chatbot gave a wrong answer three years ago, it was embarrassing. If an AI agent carries out a wrong action these days, it can be

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VentureBeat broke the news in San Francisco, United States on Friday, April 24, 2026.
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