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WhatsApp users 'refuse' to use app after new Meta AI tool can't be removed

  • WhatsApp recently introduced a new non-removable Meta AI chatbot feature to UK users.
  • The feature's inability to be removed causes frustration and user backlash, despite Meta calling it optional.
  • The AI functions as a chatbot accessible via a button or search bar, designed to answer questions for users.
  • WhatsApp states the feature is "entirely optional," while critics argue Meta "exploits its existing market."
  • User discontent has prompted some to consider switching to alternative messaging services like Signal.
Insights by Ground AI

41 Articles

Lean Left

The IA assistant started to appear on the French WhatsApp, Messenger and Instagram apps. It is impossible to delete it.

·Paris, France
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Center

A blue ring has appeared in the app for many WhatsApp users after the introduction of Meta AI. We explain what is behind it.

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Lean Right

The blue circle on WhatsApp remains a controversial topic. The reason is obvious and is based on the fact that it is not possible to remove it completely, since it is a native feature. No...

·Portugal
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Lean Left

The Meta AI logo, a blue and pink circle, has been installed on the WhatsApp of millions of users for a month. Located in the lower right corner of the mobile screen, pressing the button opens a conversation with the artificial intelligence tool (IA). The way to remove it from there is unknown so far: at most, you can eliminate the conversation with the AI, just as you can do with those of other contacts. Despite this, a WhatsApp spokesperson, a…

·Spain
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Bias Distribution

  • 71% of the sources are Center
71% Center

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La Nación, Grupo Nación broke the news in on Tuesday, April 22, 2025.
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