Half of Landline Users Unaware of National Switch-Off Deadline Looming
A poll found 45% of users do not know what to do before the analogue network ends, and 43% fear service disruption.
- A poll of 2,000 adults reveals 45% do not fully understand the UK landline switch-off, which will replace analogue services with digital technology by January 2027.
- Nearly six in 10 users consider their landline vital, yet 48% were unaware the Public Switched Telephone Network affects home devices like security alarms and telecare systems.
- Confusion persists, as 47% report insufficient information and 33% feel unsure about required actions; 54% expressed concern that older generations may need additional support navigating the switchover.
- TV chef Rustie Lee has partnered with Community Fibre to raise awareness, advising users to "shop around" rather than accept initial offers since switching is simple and retains phone numbers.
- Community Fibre expert Peter Rampling advises checking if telecare alarms or security devices will be affected by the transition; residents should consult the Ofcom Future of Landline Calls page for guidance.
80 Articles
80 Articles
With 158 days until UK landline switch-off, half of Brits remain 'unsure what to do'
British households will see traditional landlines switched off nationwide in a little over five months. The fixed-line analogue wires that have connected Britons for decades will be retired on January 31, 2027. From that date, Britons will make calls via a broadband cable, instead of ageing copper cables. It's a dramatic shake-up that should future-proof millions of UK households, boosting call quality, shielding connections from disruption due …
TeessideLive
Half of landline users unaware of switch-off deadline date
A similar number have no idea what they need to do
UK PSTN switch-off: millions of landline users remain unclear on migration
With the UK’s Public Switched Telephone Network (PSTN) due to be switched off on 31 January 2027, new research suggests many landline users are still unsure about what the change will mean for them. According to the research by Community Fibre, 45% of people surveyed do not fully understand what they need to do to ensure their phone service continues to work after the analogue network is switched off. While the migration is well underway, 53% of…
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