Microsoft outage continues as planned fixes are not working as expected, company says
Microsoft said it was gradually restoring traffic after engineers struggled to fix server problems that disrupted email, meetings and AI tools for millions of users.
- On Thursday, November 12, 2026, a global Microsoft 365 outage disrupted Outlook, Teams, and Copilot across 74 countries, with monitoring service Downdetector recording more than 130,000 reports of service disruptions.
- Microsoft engineers attributed the disruption to unexpectedly unavailable servers creating 'elevated load' on infrastructure rather than malicious activity, though initial fixes were 'not taking as expected' during recovery attempts.
- Government agencies in Australia, Singapore, and Japan reported service interruptions, while airlines IndiGo and Air India rerouted communications to maintain customer support; Alberta Courts and the Philippines Supreme Court faced processing delays.
- Australian Home Affairs Minister Tony Burke confirmed Friday the government activated a priority-restoration agreement with Microsoft, as the company reported 'early stabilization' and capacity improvements across affected regions.
- Experts warn that centralized cloud reliance poses systemic risk, noting redundancy fails when services share underlying infrastructure; cybersecurity researchers emphasize future resilience requires better fault isolation mechanisms beyond malicious-attack protection.
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UPDATE: Massive MICROSOFT outage disrupts businesses, schools and govts around world
According to a report from The Wall Street Journal, Microsoft is racing to end an hours-long outage that has crippled core services including Outlook and Teams, with government departments and schools from the United States to Australia among those hit hardest. The disruption, which began Thursday afternoon, has left tens of thousands of users unable […]
(San Francisco = Yonhap News) Correspondent Kwon Young-jeon = As large-scale service outages for Microsoft (MS) email and office software continued for a second day, M...
Microsoft Apologizes After Global Outage Knocks Out Outlook and Teams for Millions
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Faced with the bug that affected Outlook messaging or Teams calls this Friday, the workers were forced to pick among the alternatives or past technologies to continue working.
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