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Zendesk launches directory for verified AI support endpoints

Summary by IT Brief Australia
The new directory aims to stop AI assistants from routing users to spoofed help desks by verifying brands' official support channels first.
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IT Brief AustraliaIT Brief Australia
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Zendesk launches directory for verified AI support endpoints

The new directory aims to stop AI assistants from routing users to spoofed help desks by verifying brands' official support channels first.

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IT Brief Australia broke the news on Tuesday, October 13, 2026.
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