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What are my rights if my flight gets cancelled and can I get compensation?
The Civil Aviation Authority says airlines must provide care, refunds or replacement flights, while compensation depends on the cause and timing of cancellation.
- A total of 200 flights have been cancelled in the UK due to a technical issue affecting air traffic control services, disrupting operations at London Heathrow, Manchester, and Edinburgh.
- Passengers are unlikely to be owed compensation for Tuesday's disruptions, as the Civil Aviation Authority classifies the technical issue as an "extraordinary circumstance" outside airline control.
- Under UK law, airlines must provide care including food and accommodation until travel resumes, with assistance thresholds depending on flight distance: at least two hours for flights under 1,500km and four hours for over 3,500km.
- If airlines fail to arrange assistance during large-scale disruption, travellers may organise their own accommodation and transport, then submit receipts to their original airline for reimbursement.
- The CAA advises passengers not to "spend more than is reasonable," as airlines are unlikely to reimburse luxury hotels or alcohol; travellers should retain every receipt to support reimbursement claims.
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35 Articles
35 Articles
The Echo UK+4 Reposted by 4 other sources
What are my rights as hundreds of flights disrupted?
AS TECHNICAL issues keep flights stranded at airports in Essex, passengers could be offered accommodation, meals, and compensation.
·Basildon, United Kingdom
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Evening Standard+2 Reposted by 2 other sources
What are my rights when a flight is delayed?
Passengers have a right to food or a hotel stay depending on the length of the delay, but must be sure to keep the receipts.
·London, United Kingdom
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Total News Sources35
Leaning Left4Leaning Right2Center27Last UpdatedBias Distribution82% Center
Bias Distribution
- 82% of the sources are Center
82% Center
12%
C 82%
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