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Too Little, Too Late and Too Many Apologies
Dear Annie advises setting firmer boundaries as repeated apologies do not fix the co-worker’s chronic lateness, which keeps disrupting meetings and deadlines.
A reader recently wrote to Dear Annie regarding a co-worker who is repeatedly late for meetings and deadlines. The colleague is consistently over-the-top apologetic.
Every time the co-worker is late, she provides elaborate excuses and acknowledges how much her lateness affects the reader and the rest of the team. This pattern repeats consistently.
The reader expressed exhaustion with the dynamic, stating, "I don't want to hear 'I'm sorry.'" Instead, the reader wants "a co-worker who is reliable."
By the end of each apology rant, the reader ends up comforting the co-worker instead. This shifts emotional labor onto the team, complicating the professional relationship.
Moving forward, the reader must decide how to address the colleague's performance issues directly. Clearly defining professional expectations helps employees focus on reliability, reducing the need for emotional performances.