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'The Points Guy' offers advice to those affected by FAA ground stop
Brian Kelly says travelers should seek refunds, keep receipts and check credit card coverage as airlines work through the FAA shutdown.
- The Federal Aviation Administration issued a nationwide ground stop on Friday afternoon, disrupting thousands of flights across airports and affecting more than a million travelers from coast to coast.
- Brian Kelly, founder of ThePointsGuy, described the chaotic scene as 'The Hunger Games,' urging travelers to manage their own situations since airlines do not owe food or hotel vouchers when disruptions are outside their control.
- Kelly advised travelers to submit receipts to credit card companies for potential coverage up to $500 and to regularly check FAA.gov for updates and airline apps to find newly available seats.
- Recovery will take weeks, Kelly told Hearst Television Washington Correspondent Rachel Hirschheimer on Friday. He urged travelers to 'buckle up' with patience as airlines work to restore normal schedules into next week.
- For those without essential travel plans, Kelly recommended canceling trips to avoid uncertainty. 'Let this be a reminder that we all need to be proactive,' he said, noting travel insurance is critical for future mass cancellations.
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