Komdigi Issues Circular, Prohibiting Operators From Forfeiting Customers' Remaining Internet Quota - Technology Katadata.co.id
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Komdigi prohibits operators from forfeiting remaining internet quota and charging additional fees. Customers now have the right to choose a quota protection plan.
Communications and Digital Minister Meutya Hafid emphasized that remaining quota is a customer right that must be protected. The regulation prohibits the forfeiture of remaining internet quota.
The Minister of Communication and Information Technology Requires Mobile Operators to Protect Customers' Remaining Internet Quotas
Tindak Lanjuti Putusan MK, Menkomdigi Terbitkan Aturan Larang Operator Hanguskan Sisa Kuota Internet
REPUBLIKA.CO.ID, JAKARTA -- Pemerintah mengeluarkan kebijakan larangan bagi operator menghilangkan sisa kuota internet pelanggan yang telah dibayarkan. Hal tersebut tertuang dalam Surat Edaran Menteri Komunikasi dan Digital (SE Menkomdigi)...
The government prohibits cellular operators from removing the remaining internet quota that customers have paid for. This provision is stated in the Circular Letter of the Minister of Communication and Digital.
The Minister of Communication and Digital (Menkomdigi), Meutya Hafid, issued Circular Letter (SE) Number 4 of 2026 which requires cellular operators to protect customers' remaining internet quota.
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