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Sue Johnston Creates 'Age Intelligence' to Battle AI Usage

The tongue-in-cheek campaign invites people to submit questions they would ask a chatbot, with selected answers from Johnston and Grime Gran.

  • Actress Sue Johnston launched the 'Age Intelligence' campaign with Maltesers for the brand's 90th anniversary, a spoof initiative promoting lived experience over artificial intelligence.
  • OnePoll research of 2,000 adults found 92% believe wisdom requires lived experience, while more than seven in 10 Brits feel AI cannot replace advice from their elders.
  • While 64% of AI users admitted seeking chatbot help when they could have spoken to a person, 77% trust real people for parenting advice and 73% rely on confidants for love life guidance.
  • Sue Johnston is now accepting public queries for her and content creator Grime Gran to answer this autumn, noting AI lacks the perspective real connection provides.
  • The campaign showcases Maltesers' partnership with Comic Relief, which has raised more than £8.5 million supporting organisations working with women and girls.
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Sue Johnston creates 'Age Intelligence' to battle AI usage

Sue Johnston has unveiled a very different kind of AI, as she challenges how the nation is increasingly turning to technology for life advice.

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london-tv.co.uk broke the news on Thursday, October 1, 2026.
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