US EditionSlack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition
Slack says the overhaul will let users automate work across apps, with reusable AI skills and desktop access built into the agent.
- On Tuesday, Salesforce unveiled more than 30 new AI capabilities for Slackbot, positioning the Slack platform as an "agentic operating system" designed to handle complex business tasks beyond enterprise communication.
- Salesforce CEO Marc Benioff introduced these updates during a San Francisco keynote, marking five years since the company's $27.7 billion acquisition of Slack and delivering what he called an "incredible journey" with two and a half times revenue growth.
- New "reusable AI-skills" allow users to define automated task workflows, while Model Context Protocol integration enables Slackbot to interact with external tools including Google Docs, Google Slides, and more than 2,600 apps in the Slack Marketplace.
- The enhancements directly challenge Microsoft, which has spent two years embedding Copilot across its productivity suite, while also serving as a strategic tool to upsell small businesses toward broader Salesforce enterprise software.
- Slackbot will roll out these features in the coming months, including a "deep research" mode that conducts multi-step investigations in approximately four minutes—a significant departure from instant-response enterprise chatbots.
16 Articles
16 Articles
Times of India
The Economic TimesSlack upgrades Slackbot with 30 new features; embeds Salesforce CRM
With this, Slackbot can now summarise meetings, trigger follow-up actions, and operate independently with minimal input. The integration positions Slack as a front-end layer for Salesforce applications.
Marc Benioff unveils new version of Slackbot with AI capabilities, talks San Francisco's progress
Salesforce CEO Marc Benioff appeared before clients, investors and media in San Francisco Tuesday to showcase the next generation of Slackbot with AI capabilities.
Slack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition
Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce acquired it for $27.7 billion in 2021. The update transforms Slackbot from a simple conversational assistant into a full-spectrum enterprise agent that can take meeting notes across any video provider, operate outside the Slack application on users' des…
Coverage Details
Bias Distribution
- 40% of the sources lean Left, 40% of the sources are Center
Factuality
To view factuality data please Upgrade to Premium
