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Salesforce introduces Agentforce 2.0, unveils pre-built use cases

  • Salesforce has introduced Agentforce 2.0, which includes enhanced functionalities.
  • Agentforce 2.0 unveils pre-built use cases that aim to streamline customer service processes.
  • The new features in Agentforce 2.0 are designed to improve efficiency.
  • Salesforce aims to empower users with these tools.
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