'You deserve better customer service': Path of Exile 2 studio apologizes for long support wait times but with 545,000 emails received, it's kind of understandable

Path Of Exile 2 Apologizes For Bogged Down Service Responses, And We've Been In Line Since Early Access Began With You

Grinding Gear Games has apologized and gives you a bit of advice if you're still in line.

'You deserve better customer service': Path of Exile 2 studio apologizes for long support wait times but with 545,000 emails received, it's kind of understandable

Grinding Gear Games has reduced the Path of Exile support backlog but it's still working through a mountain of requests—and yes, it's looking for help.

Path of Exile 2’s customer support team is being overwhelmed by thousands of help requests

If anyone reading this has worked in any sort of customer support job, first of all, we understand your pain, and secondly, let’s all collectively pour one out for the folks working customer support for Path of Exile 2 who have been utterly buried beneath a mountain of support tickets. Developer Grinding Gear Games took […]