Air traffic control chaos that struck British airlines last summer was made worse by delays in verifying a password for an engineer working from home, an inquiry has found.

tag:reuters.com,2023:binary_RC23X2A9BRO1-BASEIMAGE

RTÉ

Ireland

Password problem behind UK air traffic control failure

More than 700,000 passengers were affected when flights were grounded at UK airports on August 28 last year.

Ad Fontes Media

All Sides

Media Bias/Fact Check

The Independent

Evgeny Lebedev

London

Greater London

England

United Kingdom

Inquiry into air traffic control failure calls for earlier notice of disruption

The chairman of the inquiry into the incident named it a "major failure"

Daily Express

Reach plc

Airport meltdown leaving 700k stranded a 'major failure' as engineers WFH

The Civil Aviation Authority report said the engineer was working from home and that it took them nearly two hours to get on-site to resolve the problem that left thousands of holidaygoers stranded

Daily Mirror

Airport meltdown left thousands stranded after engineer's password horror while working from home

Hundreds of flights were grounded on one of UK’s busiest travel days (Picture: Ioannis Alexopoulos/LNP) One engineer’s password problems made it more difficult to resolve the IT fault which paralysed UK air traffic control and grounded hundreds of flights last year.  The bank holiday plans of more than 700,000 travellers turned into a nightmare on August 28 last year when Britain’s air traffic control agency, Nats, suffered an IT glitch.  The de…

Metro News

Alfred Harmsworth (barrister)

Geraldine Mary Harmsworth

Patricia Harmsworth, Viscountess Rothermere

How engineer's password problem worsened bank holiday air traffic meltdown

Resolving a UK air traffic control (ATC) meltdown in August 2023 was made more difficult because of delays in verifying the password of an engineer allowed to work remotely, an inquiry has found.

Government of Ireland

Airline passengers will benefit from tougher enforcement of consumer protection laws following an inquiry into the August 2023 air traffic control (ATC) meltdown, Transport Secretary Louise Haigh has said.

Shropshire Star

MNA Media

Ketley

Shropshire

Tougher enforcement of airline consumer laws after air traffic control failure

More than 700,000 passengers suffered disruption when flights were grounded at UK airports on August 28 last year.

Evening Standard

Carron Greig

Engineer’s password problem contributed to air traffic control failure – report

Sky News UK

Roberts family

Air traffic control chaos that left thousands stranded made worse by WFH engineer's password failure, CAA finds

Resolving an air traffic control (ATC) meltdown in August 2023 was made more difficult because of delays in verifying the password of an engineer allowed to work remotely, an inquiry has found.

Daily Echo

Gannett

Southampton

Engineer working remotely made recovery from ATC meltdown harder

A report following the disastrous NATS air traffic control meltdown last year, has issued a series of recommendations, including possible legislation to prevent it reoccurring.  The Civil Aviation Authority released its long-awaited review of the events of 28 August last year, which saw untold chaos with hundreds of thousands of Bank Holiday getaways ruined. Prepared by an Independent Review Panel, the report gives more than 30 recommendations f…

Air traffic control chaos that left thousands stranded made worse by WFH engineer's password failure, CAA finds

Coverage Details

Bias Distribution

Ownership

Similar News Topics

Similar News Topics