Panne Orange: How a "Unpublished" Software Bug Caused a 10-Hour Blackout
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Orange officially identified the origin of the giant crash on October 21st. Jérôme Hénique, managing director of Orange France, points a bug software "unusual and exceptional" on Nokia equipment, excluding any cyberattack. The failure simultaneously affected the main and emergency systems, paralyzing the mobile network for almost 10 hours.
According to the CEO of Orange France, the breakdown that occurred on October 21st was due to a software bug, which he described as a "major and unprecedented incident". However, the operator does not foresee any additional commercial gesture for the affected customers.
According to Orange, the giant failure of October 21 did not come from a failed migration. The operator accuses a software bug on a Nokia equipment of its new network core, which also grounded the backup equipment supposed to take over.
According to an exclusive information from Figaro, the big failure that affected the entire mobile network of the Orange operator and the operators who use his network would be linked to a software bug on Nokia brand equipment from his new mobile network core. A malfunction that simultaneously affected the main and backup equipment, all using the same software at fault."The bug had the effect of bringing them down when they received certain erro…
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