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I’ve studied organisational failure for decades – the Church of England needs more than a new leader

Summary by manchester.ac.uk
Cary Cooper, Professor of Organisational Psychology and HealthIn a book I wrote with a colleague on organisational failures (The Apology Impulse) the inability of many of them to confront their failures, except to say a meaningless “we’re sorry”, is legend.We highlighted the many cases of organisations in the private and public sector apologising profusely for a high-profile failure, but not taking any personal or organisational responsibility f…
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