US EditionDark Matter Technologies Introduces Ask Aiva, an AI Assistant Embedded in the Empower LOS
The assistant lets lenders ask questions in plain language and see how answers were derived, aiming to improve transparency inside the loan origination system.
- On Wednesday, April 1, 2026, Dark Matter Technologies launched Ask Aiva, a conversational AI assistant natively embedded within the Empower loan origination system that allows lenders to query data in plain language.
- The platform replaces AI tools that act as "bolt-ons," which require users to leave core systems and trust outputs without clear visibility into how answers were generated.
- Ask Aiva distinguishes itself by enabling users to click directly into data sources, allowing lenders to trace every answer back to its original source within the system.
- According to Dark Matter Technologies CEO Dugan, the company built the assistant to enable users to ask questions of their origination environment, providing instant answers with visible derivation.
- Future releases will expand Ask Aiva's capabilities to include additional lender-specific content sources, enabling the system to answer more complex operational questions as technology evolves.
13 Articles
13 Articles
Dark Matter’s Ask Aiva lets mortgage lenders query LOS data
Dark Matter Technologies has launched Ask Aiva, a conversational AI-powered assistant embedded in its Empower loan origination system (LOS). The technology lets mortgage lenders query their origination environment in plain language and receive instant answers that can be traced to trusted sources, the company announced recently. Available now to Empower clients and debuting at Dark Matter’s Horizon 2026 user conference, Ask Aiva is designed to s…
Cambridge Launches AI-Assistant for Advisors and Associates Staff
The Fairfield, Iowa-based wealth management firm, Cambridge Investment Research, recently launched Indy, its proprietary AI-powered chat assistant, it announced in a press release. “Indy,” which is short for Independence, was “designed to transform how advisors and associates access information and complete tasks.” Trained using Cambridge-specific knowledge, Indy can provide users with accurate, instant answers to straightforward and complex que…
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