Bank customers more scam savvy as fraud losses fall

Julian fell for a scam - now he's helping others to avoid being tricked

A new report by the Australian Competition and Consumer Commission has found fewer Australians are reporting scams in 2025, but more money has been lost. The report has found people from culturally and linguistically diverse backgrounds are more likely to suffer loss.

Aussie bank customers more scam savvy as fraud losses fall

Scams that involve online dating and romance, investment, or threats and extortion are some of the most common types.

Bank customers more scam savvy as fraud losses fall

Australian bank customers are losing less money to scams as they gain more knowledge about grifts and banks boost defences.

AI-powered scams in the sights of banks

This Scams Awareness Week, banks are urging Australians to remain alert to emerging scam threats, from criminals using AI to replicate the voice of people you trust through to deepfake videos of celebrities endorsing investment opportunities.    AI scams to be on the lookout for: AI voice cloning of someone you know trying to convince you to transfer money to them. Deepfake videos that impersonate celebrities in videos to lure victims into dodg…