ASUS Refuses to Replace a Stolen ROG Strix SCAR 18
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The owner of an ASUS ROG Strix SCAR 18 gaming laptop is accusing the manufacturer's German branch of refusing to replace the device, which was lost during transport to an authorized service center. The device cost approximately €4,000. According to the ASUS customer... Full version of the page: https://ithardware.pl/aktualnosci/asus_dhl_zaginiona_przesylka-55671.html
The history of this ASUS ROG Strix SCAR 18 disappeared during a return SAV raises questions about the manufacturer's responsibility. According to a customer, ASUS Germany refuses to replace or refund its mobile gamer of about 4000 euros, stolen during the sending of a guarantee, on the ground that the packaging would have been insufficient. The story comes from [...] The article ASUS refuses to replace a ROG Strix SCAR 18 to 4000 euros stolen du…
One user reports that their ASUS ROG Strix SCAR 18, sent in for warranty repair, was lost in transit. ASUS Germany has refused the exchange, citing inadequate packaging.
ASUS Allegedly Refused To Replace Customer’s $4,480 ROG Strix SCAR 18 Stolen During RMA Shipment, Blames “Insufficient Packaging” After DHL Discarded The Box
A customer has accused ASUS Germany of refusing to replace his ludicrously expensive €4,000 (turns out to be nearly $4,500) ROG Strix SCAR 18 that went missing while being shipped in for an official warranty repair. According to the customer, the company is blaming the packaging, even though the only physical evidence was thrown away by the carrier DHL. Under German and EU law, DHL is ASUS’ contract partner, meaning that the company should honor…
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