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Amazon cloud computing outage knocks out Zoom, Roblox and many other online services

The AWS outage began around 3 a.m. ET, affecting 79 services including Snapchat and Roblox, with over 2,681 complaints reported early Monday, AWS said recovery is underway.

  • On Monday, Amazon Web Services experienced an operational failure that caused major disruptions globally starting around 3:11 a.m. Eastern Time, affecting Snapchat, Robinhood, Venmo, Roblox, and Fortnite.
  • Amazon Web Services said the AWS Health Dashboard showed increased error rates and latencies in the US‑EAST‑1 Region, confirming DNS issues with the DynamoDB API endpoint and describing it as an operational problem.
  • DownDetector recorded over 11 million user reports at more than 2,500 companies and nearly 15,000 incident reports at the peak, while Canvas outage affected 50% of college and university students.
  • Around 6 a.m. Eastern Time, Amazon Web Services said it saw recovery across most services, and later after 5 p.m. applied initial mitigation with significant recovery signs.
  • Cybersecurity expert Patrick Burgess warned that reliance on a handful of cloud compute companies makes outages broadly impactful, with past incidents like the late 2021 outage and Google Cloud disruptions showing systemic risks.
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Amazon Web Services outage resolved after disrupting numerous websites, apps throughout the day

Amazon Web Services (AWS) announced that it has fully restored service following extensive internet outages on Monday that left many users unable to access several major websites. The cloud computing giant, which powers a large portion of the publicly available internet infrastructure and countless digital tools, confirmed in an update Monday evening that all AWS systems had resumed normal operations. Widespread internet outages occurred through…

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NBC Bay Area broke the news in San Francisco, United States on Monday, October 20, 2025.
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