Airlines Banned From Adding Fuel Charges After Ticket Purchase: EU
- On Friday, the European Commission warned airlines that charging customers extra fuel fees after ticket purchase is illegal, as the aviation sector navigates high energy costs from the Middle East war.
- Spanish carrier Volotea implemented a 'Fair Travel Promise' policy, imposing surcharges of up to €14 on passengers if fuel market prices rise seven days before departure.
- In a guidance note released Friday, the European Commission ruled that 'any retroactive change of the price is excluded,' requiring airlines to display all unavoidable fees at purchase.
- Defending the measure as 'transparent,' Gilles Gosselin, Volotea's France director, cited three independent legal firms that confirmed the system's legality, though Facua called for an investigation.
- High fuel prices caused by the Middle East conflict, including closure of the Strait of Hormuz, have forced airlines to manage significant volatility while facing strict EU compensation rules.
37 Articles
37 Articles
Increased fuel costs do not give airlines the right to raise prices retroactively, the European Commission has made clear in clarifying guidelines for the industry.
Brussels rules airlines cannot raise prices on tickets already bought
The European Commission has confirmed that airlines cannot increase the price of tickets after they have been purchased, even if fuel costs rise. The clarification comes amid concerns in the aviation sector about higher kerosene prices and whether carriers could pass additional costs onto passengers who have already booked flights. Brussels has stated that the final price agreed at the time of… Source
Brussels, May 8 (SANA) The European Commission warned airlines on Friday against imposing additional fuel surcharges on passengers or changing compensation
The Spanish airline low-cost Volotea, for example, has set up a mechanism to be able to change the ticket price after payment. "Any retroactive change" in the price of the air ticket is "excluded", the European Commission considers.
In both Paris and Brussels, the Spanish low-cost airline continues to defend its fuel surcharge, applied in the face of rising prices for kerosene.
Times of Malta
The Manila TimesAirlines banned from adding fuel charges after ticket purchase
Airlines must not charge customers extra fuel fees after they have already bought tickets, the EU warned on Friday, as the aviation sector feels the pain from high energy prices because of the Middle East war."Airlines may adapt their published fares to the situation, but adding a fuel surcharge to a ticket after it has...
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