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Affinity TruFrame Cabinetry Publishes Warranty and Order Policy
The policy sets four warranty tiers, a 27-point inspection and 48-hour change window for custom cabinets.
- On Friday, October 30, 2026, Affinity TruFrame Cabinetry published a written warranty and quality program for its custom cabinets, together with an order policy last updated on August 17, 2026.
- Because every cabinet is built to order, Affinity TruFrame Cabinetry established clear terms to guide buyers through the custom process using TruFrame construction, an inverted flush face frame with 1/8-inch reveals.
- Coverage includes four distinct tiers: a limited lifetime structural warranty on box components, a 5-year finish warranty covering catalyzed conversion varnish, and soft-close hardware from Blum and Hettich carrying typically lifetime manufacturers' warranties.
- Every unit undergoes a 27-point inspection of fit, finish, hardware and packaging before shipping; orders can be changed or cancelled within 48 hours of confirmation if materials have not been cut.
- The policy clarifies that color and grain variations are natural wood properties rather than defects, and customers may return undamaged finish samples and sample doors within 30 days of purchase.
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